Terms & Conditions page 2
Bookings & Rates | Payment | Arrival/Departure | Guest Responsibilities | Cleaning | Damages, Breakages & Missing Property | Facilities | Internet
- It is the responsibility of every guest to read and abide by these terms and conditions.
- It is the responsibility of all guests to report any issue with the property to the Guest Manager. This includes any disturbance, damage, loss or any criminal matter relating to the property.
- Serviced apartments are to be used only for accommodation. Parties or commercial use is strictly prohibited.
- All damages, breakages and missing property are payable by the guest who booked the room (see Damages, Breakages & Missing property section).
- The number of tenants must not exceed the maximum number allowed and listed on your booking confirmation. If a property is reported to be overloaded, the tenants will asked to vacate, with no refund made.
- Guests should show respect and care for the property and ensure doors and windows are locked when vacated.
- Guests are expected to keep the property at an acceptable level of cleanliness that would be considered acceptable to an average person. Any unacceptable damage resulting from poor cleanliness will be charged to the guest. If cleaners are required to make additional charges these will be passed on to the guest.
- Please consider other tenants at all times.
- Pets are not allowed in all properties.
- All apartments are non-smoking, if you smoke in the apartment you will be charged an extra cleaning fee.
Cleaning
Your apartment will be cleaned once a week.
If your booking is for less than 7 days the apartment will be cleaned on departure.
We are happy to organise an extra cleaning service for you at the following rates:
- Studio apartment $100 + gst
- One bedroom apartment $120 + gst